Tesla is recalling more than a million cars because of defects in their automatic windows that could injure passengers, the country’s auto safety regulator said.
The recall affects Model 3 cars from the 2017-2022 model years, Model Y SUVs from 2020 and 2021, Model S cars from 2021 and 2022 and Model X cars from 2021 and 2022.
Software bugs in vehicles mean their power windows are unresponsive to obstructions. “Sliding windows can exert excessive force by pinching the driver or passenger before pulling back, increasing the risk of injury,” according to a notice from the National Highway Traffic Safety Administration.
As such, the windows do not meet federal vehicle safety standards for power-operated windows, the NHTSA said.
Tesla will push a software update to towed vehicles to fix the window reversal system, NHTSA said. The automaker will send a letter to affected owners by November 15, according to the notice.
Tesla employees identified performance issues with the reversing window system during product testing in August, and updated production vehicles starting September 13 so they would meet federal requirements, the Associated Press reported.
Tesla was not aware of any warranty claims or injuries due to the issue as of September 16, according to the AP.
Owners can call Tesla customer service at 1-877-798-3752.