Microsoft customers planning to redeem Microsoft Reward points should not do so now, as point redemption may result in the blocking of the associated Microsoft account.
Microsoft Rewards gives customers the opportunity to earn points, which can later be redeemed for gift cards, sweepstakes entries, and other prizes. Points are earned when customers use certain Microsoft products, including Bing Search, Microsoft games, or the Microsoft Store.
Renew: Microsoft has fixed this problem. The issue has not been resolved for users affected by it in recent days. Microsoft plans to address the issue for these users on Monday. End
Searching on Bing gives customers 5 reward points, provided they are signed in with their Microsoft account. Using Microsoft Edge, the company’s web browser, increases points gain even further. Points can also be earned when searching from the Windows operating system search box.
Microsoft customers earn 1 point per Dollar they spend on the Microsoft Store, and can also earn points by playing certain Microsoft games.
In addition, there may be tasks that customers may complete to earn extra points. You may get 30 points for setting up a PIN in Windows, or loading a specific web page or search page that Microsoft recommends.
The accumulated points can be spent in various ways. Microsoft customers can donate points to select non-profit organizations. Other options include buying gift cards with points, for example, Microsoft gift cards start at $5 for 5000 points, but other gift cards are available.
Problems with point redemption and account blocking
A thread on Reddit suggests that Microsoft customers could be banned if they redeem their current points. This issue has been confirmed by Microsoft employee Daniel Martins, who is Xbox Loyalty Marketing Lead.
Dear Microsoft Rewards Member,
We are aware that some members were affected by a technical issue where some accounts were incorrectly suspended while trying to redeem.
Our team is actively working to solve it, we appreciate your patience.
?If you believe your account was incorrectly suspended, please record a support ticket at https://support.microsoft.com/supportrequestform/cf50b787-a987-a7ff-133c-6c4e3f638013
Banned Microsoft customers after redeeming points are asked to log a support ticket so that their account is not banned. Microsoft has not fixed the problem at the time of writing. Keep an eye on the Reddit thread, as a fix announcement will likely be posted there.
You now: do you use Microsoft Rewards? (via Deskmodder)