A CVS Health/Morning Consult survey found that mental health concerns are significantly increasing among Americans of all backgrounds

Fifth survey since then April 2020 Tracks the mental health impact of the pandemic on people 18+ and the use of new technology and tools to meet the demand for support

Won Soket, Ri – A recent CVS Health® (NYSE: CVS)/Morning Consult survey of Americans over 18 found that mental health concerns continue to rise among individuals of all backgrounds, particularly blacks, 65+, young adults, and LGBTQIA participants. +. The survey also found that more Americans agree that the pandemic has made them more comfortable looking for mental health support and using technology to counteract it.

The main results include:

  • Six in ten (59%) Americans have had concerns about their mental health or the health of family and friends, an increase of 9% since then April 2020.

  • More than half (53%) of Americans agree that hearing about others’ challenges makes them more comfortable looking for resources and taking care of themselves.

  • Since the pandemic began, most people agree that society has become more comfortable participating in mental health discussions (56%), using digital tools to improve mental health (58%) and using telemedicine for treatment (63%).

The increasing use of telemedicine and digital tools for mental health treatment increases access to care, allows for greater convenience in communicating with a mental health provider, and can be a welcome option for those who fear receiving mental health care in person.

CVS Health, President and CEO, said: Karen S. Lynch. “CVS Health provided 10 million virtual mental health visits last year, compared to 20,000 prior to the pandemic, which enables us to meet the increased demand created by COVID-19. We are deeply committed to developing new programs and resources that help make mental health care more routine, convenient and available for all societies.

Some suffer more than others

Poll found LGBTQIA+ Community, youth, black, and participants over 65 years of age had larger increases in mental health concerns:

  • 57% of respondents who identified as LGBTQIA+ expressed concerns about their mental health, 20% higher compared to other respondents.

  • 74% of respondents between the ages of 18 and 34 experienced mental health concerns for themselves, their families or friends, reflecting a 12% increase compared to two years ago.

  • Black Americans surveyed have seen an 11% increase in mental health concerns since the start of the pandemic.

  • Four out of ten participants over the age of 65 experienced mental health concerns for themselves, their families or friends, reflecting a 10% increase compared to two years ago.

The survey also found that while 74% of working adults agree that employers should provide their employees with resources and access to mental health services, only 35% of working adults feel comfortable discussing mental health with a colleague, suggesting there is an opportunity for workplaces to increase involve them. employees.

“The impact of isolation, loss, grief and exhaustion will affect our mental health for years to come,” he said. Kara McNultyC., chief of behavioral and mental health, CVS Health. “As a result, we continue to expand services and resources to meet the long-term needs of communities and the workforce including our people and loved ones to make gains in our goal of reducing suicide attempts by 20 percent among our members by 2025, which is imperative.”

Progress towards mental health equity

In recognition of Mental Health Awareness Month, CVS Health provides support to the National Association of Free and Charitable Clinics, the American Foundation for Suicide Prevention, and American Mental Health. Support focuses on fair and quality access to mental health care services and resources, particularly among the BIPOC community. View the factsheet to learn more about these grants, additional survey results, and industry research.


This survey was conducted between From 6 to 9 April 2022 Among a national sample of 2,209 adults. The interviews were conducted online and the data were weighted to approximate a target sample of adults on the basis of sex, educational attainment, age, race, and region. Full survey results have a margin of error of plus or minus two percentage points.

About CVS Health

CVS Health is a leading health solutions company, providing unparalleled care. We are reaching more people and improving the health of communities across America through our local presence, digital channels, and nearly 300,000 fellow professionals, including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Where and when people need us, we help them with their health, whether it’s managing chronic disease, sticking to their medication, or accessing affordable health and wellness services in the most convenient way. We help people navigate the healthcare system and personalized healthcare by improving access, lowering costs, and being a trusted partner in every meaningful health moment. And we do it all with a heart, every day. Learn more at www.cvshealth.com.

Media contact

Alex Kepnes
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Doug Feingold
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